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The following documents can be copied and pasted into your word processor and easily modified to meet your specific needs. They should be used as a guide and modified to meet your company policies and procedures, including the laws in your state or country. If you feel uncomfortable making modifications to these documents and forms, please seek the advice of an attorney or accountant.
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Class Etiquette Matters
for All Group Exercise Participants
Whether you're the new student in the class or a seasoned veteran, proper class etiquette can help make group exercise classes a positive experience for you, your fellow students, and your Instructor.
Be aware of your surroundings and try to focus your attention on the following list of “do’s” and “don’ts” when participating in a group exercise class.
Do You Own Part of the Exercise Floor? If you're a new member, or new to a certain class, you'll notice that some class participants have a regular spot to which they gravitate. Avoid being an "exercise floor squatter." Realizing that some students may need to stand right next to the instructor to see the instructor’s moves, or stand away from the sound system to hear the music and voice commands adequately, find a comfortable spot that is not yet "occupied" to call your own for that class. When returning to take the same class, or a different class, don’t assume or request that somebody move from the space you had previously just because you were in that space the prior day or week, or have made it your space the past ten years.
Respect Other Students' Personal Space. Once you find your special spot on the exercise floor, take care not to invade someone else's space when you move around during the class. Make sure you can move freely without bumping into your neighbor. Look around to see what seems an adequate distance from other exercisers.
Yap, Yap, Yap. Nothing can disrupt a workout more than nonstop talking. When you are trying to focus on performing exercises correctly, continued talking from another student disturbs your concentration and can be downright irritating and dangerous! It's fine to talk to the instructor and other students, but know when to take a break. Make sure others get a chance to talk, too.
Maintain a Positive Attitude. Exercise is hard work and you need to accept that taking a class is not always enjoyable. Instead of complaining about how hard the class or moves are, accept that it was your decision to take the class in the first place. Take a water break if you really can't stand a certain segment of the class. If you find yourself wanting to complain during every session, find another class you enjoy more.
Enthusiasm is Contagious. Look around the room; those who are bright eyed and excited show it. Excitement is contagious, so do your best to keep things positive and you’ll feel the energy around you, which will make your class experience more enjoyable.
Interact with Other Participants. If you pop into class just before it starts and hurry home right afterward, you miss out on a lot. Class is an opportunity to make friends, meet new business acquaintances, and learn from other students. Getting to know others also makes class more fun!
Me, Myself, and I. During class, feel the music and enjoy yourself. Allow yourself to bring your own style to the movements, and pay attention to how your body feels as it moves. This focus can help you become more aware of your body and improve your workout.
Housekeeping and Cleanup. Look around after class. Have you remembered to take everything you brought with you? Did you wipe up that puddle of sweat on the floor or on the last set of hand weights you used? Have you tucked away towels and sweatbands in your bag? Did you toss any used tissues or paper cups in the trash?
Expressing Your Individuality. Refrain from wearing heavy perfumes and deodorants to class. They may not bother you, but other students may suffer from allergies or asthma. Strong odors can make the atmosphere miserable for those affected by these conditions.
Communication, Communication, Communication. Let your instructor know if you need to run in late during the warm-up, alter your workout from the norm, or avoid certain exercises. This will help the instructor understand why you're doing what you're doing, and the instructor might have helpful suggestions for your particular situation.
So now that you’ve read “Class Etiquette Matters,” ask yourself how many of these “do’s” and “don’ts” are you practicing on a regular basis? If you didn’t score well, don't worry, just be aware of them and try to improve. The bottom line is if we all work together and are considerate of each other, group exercise classes will be more enjoyable for all to participate in for years to come.
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Group Exercise Class
Basic Rules & Guidelines
• Below, you will find several basic rules and guidelines we will need your cooperation with.
• Steps, bands, hand weights, trampolines, and other training equipment will be on a first come first served basis and members will not be allowed to reserve this equipment for other members.
• Members will not be allowed to start a class late without the proper warm-up.
• Other equipment will not be allowed during a specific class times.
• All equipment must remain on the exercise floor and cannot be removed from that area for any reason.
• Members will not be allowed to secure equipment while another class is in progress.
• Equipment for a specific class can only be secured once the class has completely ended.
Your cooperation with the above rules will be greatly appreciated and will make the classes a big success. We hope you will enjoy the classes and please feel free to ask any questions you may have.
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Group Exercise Instructor
Policies and Procedures
Welcome! You will find being an instructor at [Company] to be both rewarding and challenging. These policies and procedures set forth many of the terms and conditions of your engagement as an instructor.
Let’s Get Started: Since we are in the health and fitness industry, we must exemplify optimum physical standards and personal habits.
APPEARANCE - Athletic and neat.
PERSONALITY - Outgoing, warm, friendly and energetic.
We must teach proper technique for warm-up, cardiovascular, stretching, cool down, and relaxing exercises in a motivating, informative and cautious way. Be aware of your participant’s over-exertion, muscle injury, and other physical difficulties. Assist new class participants with their moves and answer all their questions.
Please make announcements of our club’s activities and special events prior to teaching your class. (Announcement information will be posted next to the stereo).
Our ultimate goal is member satisfaction. Therefore, we will not tolerate lateness or no shows.
The following are [COMPANY]’s guidelines for all class instructors:
All new instructors will be on probation for 90 days. The purpose for this is to allow you to determine if this is truly the right position for you and to allow [COMPANY] to determine if you are fitting into our requirements. At the end of 90 days, a review will be scheduled to assess your progress. There is no guarantee during or after the 90 days of your continuation as an instructor.
NOT SHOWING FOR CLASS OR LATE TO CLASS
First time: A verbal Warning
Second time: Disciplinary action may be taken
Third time: Subject to termination of employment:
All in house training will be provided to you at a minimal cost. Please be aware that similar training through outside classes would cost hundreds of dollars. As a result of your training, which is a valuable benefit, we would expect a minimum commitment from you of at least 6 months as an instructor.
At your own expense current CPR certification is required. New instructors have 2 months to obtain a CPR certificate, which must be submitted to the club management.
National certification is recommended and required unless approved by [COMPANY] because of prior experience or demonstrated skill. If you are not currently certified, see your group exercise coordinator or club manager for more information on certification preparation and testing.
[Company] encourages you to seek new ways to develop your teaching skills. This allows us all to better serve our community. We will be hosting workshops and seminars and where possible will get discounts for our instructors to attend outside workshops.
Please plan on one mandatory meeting per quarter. The meeting will be posted in advance. If you do not attend these meetings, it will show a lack of interest in our program, and your self-improvement.
The vision of [COMPANY] is to promote a community where members can expand their fitness horizons in an environment that instills unity. An effective way to do this is to take a class a month at [COMPANY] so you get to know the students that attend other classes. Instructors should always introduce themselves to class participants and let them know when they will be teaching their next class. Promote each other, making appropriate suggestions to students on which classes to take that will enhance their overall experience. Ask questions about what classes they would like to take and try to make a match with someone else. Introduce other instructors to your students. Always try to introduce new members to other class participants and make sure they comfortably fit in.
PROBLEMS AND SOLUTIONS
If you have a problem or criticism with or about an instructor, club staff, management or member, bring that problem immediately to your group exercise coordinator or manager in private.
Anyone who makes derogatory remarks about the club to other staff members and club members will be subject to immediate dismissal. All grievances should be discussed with the club manager in private. Negative remarks only lead to negativity toward you, the club and everyone who works there. They simply will not be tolerated.
[Company] wants problems solved as quickly as possible. There is nothing worse than a festering problem that upsets everyone. You deserve to have problems solved quickly and fairly.
MAKE YOURSELF AVAILABLE
All instructors need to provide a schedule of available times they can teach and sub. This will help eliminate calls to people who are obviously not available because of other commitments. Please make sure that you make several attempts to find subs for your classes. The club management should only be asked to assist you in your efforts if you have been unsuccessful in your attempts or if you have an emergency.
WHEN ADDRESS AND PHONE NUMBERS CHANGE
If you move or change phone numbers at home or work, please notify your group exercise coordinator or club manager of the changes as soon as possible.
DECLINING MEMBER ATTENDANCE
Management will counsel instructors when their class attendance falls or if there are complaints. If poor attendance continues or declines further, your group exercise coordinator or manager may reassess the situation and discuss alternatives with you.
CHANGE OF CLASS TIME
Class times and assignments can be changed at any time by [COMPANY]. However, [COMPANY] will try to give you as much lead-time as possible. (2 weeks would be considered normal). Be sure to watch for posted schedules and keep in touch with the club management for holiday and special scheduling. Our goal is to settle on class schedules and stick with them. Members want stability and are turned off by too many changes. Class schedules for [COMPANY] are available onsite and on the website at communitystreetjam.com.
After you finish teaching, it is your responsibility to see that all steps/risers and other equipment is put away properly. Additionally, please be gentle when putting the backpack/headset on and taking it off. If you have problems with the equipment, please notify a manager immediately.
Fill out an instructor time sheet ((located in file next to the stereo) and turn in on the 15th of each month to be paid on the 25th, and the last day of each month to be paid on the 10th of the following month. Make sure the invoice is accurate and complete.
In order to ensure efficient operation of [COMPANY]’s business and to prevent annoyance to members or employees, it is necessary to control solicitations and distribution of literature on Company property. [COMPANY] supports instructor endeavors to further their personal careers related to fitness and dance. Any personal promotions must be approved by management before posting or distributing literature or promotional materials. All promotions must be done on instructor time not [COMPANY] class time.
INSTRUCTOR MEMBERSHIP PRIVILEGES
[COMPANY] is in the business of encouraging and helping people lead healthy, active lifestyles, so of course we want to do the same for our instructors. As an instructor, you receive a complimentary club membership for yourself during your association with [COMPANY], along with special discounts on apparel, and other services we may offer. Since a member’s satisfaction and club use always take precedence, please follow these simple guidelines when working out and when receiving a discount:
1.) Never use the last piece of any type of equipment in the fitness center or the last step bench or place in an aerobics class. Other aerobic classes may be attended as space allows.
2.) You should park your cars in the farthest parking spot from the front doors during busy hours.
3.) All instructors will receive a thirty percent (30%) discount when purchasing [COMPANY] apparel, products, and special classes. (Discount benefits can only be used for instructor’s personal use.
4.) You may sign-up an immediate family member on a regular club membership. Immediate family includes spouse, children, and parents only. No exceptions. They will receive two extra months free and waive the entire registration fee. The dues and term of the membership agreement will remain the same.
You may bring a guest with you to work out at the club. However, your guest must remain under your guidance at all times and will be expected to follow the same rules and guidelines that you are. Your guests will be required to fill out a Guest Registration and sign the Guest Sign-In Sheet. Your guests may not use the club while you are working.
GROUP EXERCISE INSTRUCTOR DATE
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Monthly Instructor Checklist
Do I need a new routine or fresh choreography?
Is my class format consistent (including my subs)?
Am I offering variety?
Do I need new music?
Am I Considering the capabilities and needs of individual class members?
Am I interacting with my class in a friendly and caring way?
Am I passing on helpful fitness or health-related information to participants?
Am I modifying steps/moves?
Am I coaching participants?
Am I addressing problems, complaints and suggestions in an appropriate manner?
Am I regularly announcing posted club activities to demonstrate my interest in the club, its functions and members?
Am I careful not to make reference to competing fitness clubs?
Am I promoting my classes as well as those of other instructors?
Am I upbeat and energetic - I recognize my attitude can influence the performance of the entire class.
Am I cleaning the microphone windscreen after each use and properly inserting the microphone into its pouch?
Am I considerate to club members with the sound level of my music and microphone?
Am I being good to myself and adequately addressing my own needs, i.e., health, stress, and family?
Am I having fun teaching my classes?